Disputing Your Negative Credit Report Entries

If Changes Aren't Made

If the credit reporting agency says the original information is accurate, it must provide you with a written notice that includes the name, address, and phone number of the person who made the report. If you still disagree, initiate a second investigation.

Unfortunately, in the real world the reporting agencies often try to sidestep that requirement, giving you standard, computer-generated information rather than the facts you need to find the person or department who made the negative report. Keep plugging away until you have the answer you're looking for.

If your attempts to correct an entry are unsuccessful, you can ask the reporting agency to insert a 100-character explanation next to it that explains your side of the story.

Sometimes You Hit a Dead End

I know from personal experience that it's sometimes difficult to have information changed, even if you can prove it is incorrect. A family member has not been able to have an incorrect employer notation corrected, even though he has not worked at the company for many years. The standard response from the credit reporting agency is that they would not have the information if he had not included it on an application for credit.

They refuse to remove the incorrect notation, even though he has provided them with a letter from his current employer and several W2s.

Why did that happen? Somoneone likely keyed-in a previous employer as a current employer. Sometimes you simply cannot get through to them that errors exist.